FAQs

What kind of services do you offer?

Basmh residential commercial cleaning services in Dubai offer all kinds of services. We make cleaning services easily accessible to all homes and offices. All services are priced at the same hourly rate to ensure complete transparency

What is your working time?

Basmh cleaning services are available 24×7. Our teams are available 24 hours a day.
We are happy to arrange cleaning services at night or if you need on weekends and holidays.

Who provides cleaning product materials or equipment?

The client agrees to provide cleaning materials and equipment needed, unless other arrangements have been made with Basmh. Please contact with our team supervisor, if you would like any advice regarding cleaning products or equipment.

Do you move furniture to clean carpet?

Yes, we can move the furniture on request.

How to pay for the service?

We accept the following payment methods: cheque, cash, bank transfer, and credit and debit card.

Can I have the same cleaner again?

Yes, we would prefer it. You can kept the same cleaner as this will give you time to know you cleaner.

What if I am not happy with my cleaner?

If you feel that your cleaner is not achieving the standard you expect, we will do a spot check and resolve the problem. We will be more than happy to do this or try to resolve the issue.

Do you work Fridays, Saturdays or holidays etc.?

Yes, we work days and night. Our professional staff works on weekends and holydays. We also work daily or weekly.